Fred Olsen Cruise Lines
Plain Sailing Guarantee
We know the world feels a little uncertain at themoment. That’s why if you make a new booking now for a 2021 cruise and change your mind about travelling nearer the time, we will either move the deposit you have paid to an alternative cruise with no admin fees or refund it to you in full.
Just let us know no later than when your final payment is due (or your interim payment for a longer cruise) and our team will take care of the rest.
If you cannot travel due to testing positive for COVID-19, we will transfer your cruise or give you a sailing credit.
There will be no administration fees and you can choose any cruise within 12 months of your original sailing date.
We are very sorry if your cruise with us is cancelled.
Whilst we would love it if you transferred to another, you can of course have a full refund, with no quibbles, at any time.